How do I create a Montpellier Maids Account?
Click on the “Login” menu at the top left of the screen and follow the instructions via the “Sign Up” button.
Do you service my area?
…and are expanding! If where you live isn’t on the list then please get in touch at firstname.lastname@example.org and we will try to help.
What is included in a standard, deep or move in/move out clean?
Our cleans are illustrated on our Services page which can be accessed here.
Please note: To protect the safety of our professionals, we cannot perform the following: cleaning that requires climbing on ladders, exterior windows, mould removal, deep stain removal, insect and pest removal, cleaning pet mess and handling items that require heavy lifting.
How much will it cost?
The prices are presented at the bottom on the right hand side of your Bookings form. As you add or remove a service, it will automatically update for you.
Discounts are given with recurring bookings. For the discount to apply, a minimum of 4 appointments must be kept. If fewer appointments are kept, the discount will be back-charged.
Do you bring your own cleaning supplies, products and equipment?
Yes, all our cleaners bring their own cleaning supplies, products and equipment. However, we do ask that if you have a specialist product that you want your cleaner to use, you leave this out with instructions ready for their service.
Can I request special tasks or extras?
Yes. If you haven’t made a booking yet, go to the Bookings page and add the extras here. If you want to add an extra to an already booked clean, send us an email and we’ll process that for you.